TAKEBOX · Takecars · Česká verze

Privacy Policy

Michal Anýž – Takecars (“Takecars”), the operator of this website, considers the protection and confidentiality of personal data very important and, as a personal data controller, processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (the “GDPR”).

The aim of this policy is to protect the rights of the persons concerned against unauthorised handling of their data and personal information, give data subjects greater control over how their data is handled, and clarify which personal data we collect in connection with providing our forwarding and transport services to our customers and business partners, and how we protect it.

This English text is provided for convenience. In case of any discrepancy, the Czech version prevails.

01Personal data controller

The controller of personal data within the meaning of European legislation is Michal Anýž, who, doing business under the trade name Takecars, specialises in providing forwarding and transport services to his customers on the basis of a one-off order or a concluded framework agreement — i.e. above all arranging the transport of a shipment or shipments from the place of dispatch to the destination.

Controller: Michal Anýž – Takecars
Company ID: 69528608
VAT ID: CZ8008140261
Place of business: Třebešovská 2254/105, 193 00 Praha 9 – Horní Počernice
Contact address: Malešická 39, 130 00 Praha 3
E-mail: info@takecars.cz

Takecars is a controller of personal data primarily in relation to the personal data of authorised or contact persons of customers and potential customers. This personal data is processed and stored in the Takecars customer database. It is also a controller in relation to the personal data of its employees and business partners.

Our goal is to process only current and accurate personal data. Please therefore inform us of any changes to the personal data you have provided to us.

If you have any questions about the processing and protection of your personal data, you can exercise your data protection rights by contacting us in person at Malešická 39, 130 00 Praha 3, or by e-mail at info@takecars.cz. In case of doubt about your identity, we may ask you for additional verification of your identity.

In relevant cases you can contact Takecars in the ways described above to exercise your right of access to personal data, its rectification or erasure, or restriction of processing, to object to processing where processing is based on our legitimate interests or the legitimate interests of a third party, as well as to exercise the right to data portability and other rights under the General Data Protection Regulation.

If you believe that we are not handling your data adequately and in accordance with legal standards, you may lodge a complaint with the supervisory authority, which is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Praha 7 – Holešovice, or via the authority’s website: www.uoou.cz.

02What personal data we process and why

Takecars processes personal data exclusively for the purpose of providing forwarding and transport services. Within this activity we process various kinds of information, which can generally be divided into the following categories:

Identification data, in particular title, first name, surname, job position and address for the purpose of delivering or returning a shipment;
Contact data, in particular a telephone number for notifying and informing about delivery status, an e-mail address and a work e-mail address for notifying and informing about delivery status, confirming the conclusion of a contract and business negotiations;
Transaction data, in particular data on shipments accepted and handed over and on payments, or other data arising from the services provided to our customers and business partners;
Data included in communication, in particular any personal data provided by employees, statutory bodies, authorised or contact persons of business partners, customers and potential customers in the course of their dealings with us, including any contact between us, whether in person, by telephone, by e-mail or online, as well as the content of the communication itself (the content of e-mail correspondence);
Data needed to improve service quality, which includes the customer’s IP address and cookies when using the website.

The largest part of personal data is processed for the purpose of providing forwarding and transport services to our customers in performing obligations arising from the forwarding contract — e.g. proper acceptance and handover of a shipment or verification of an instruction from the customer’s authorised person — for which we may process identification data, contact data and transaction data. Providing the customer’s personal data is a contractual obligation; providing the personal data of shipment recipients is voluntary, but without it we could not perform the contract with the client effectively and safely. We make sure our customers are aware of their obligation to provide us with recipient data that is obtained and processed in accordance with the GDPR, is accurate, corresponds to the stated purpose and is limited to the extent necessary to fulfil that purpose, so that Takecars may legitimately use it in providing its services.

For the purpose of establishing, maintaining and deepening business relationships and contacts with our business partners, customers and potential customers — for example, sending commercial as well as non-commercial communications — we may process the identification and contact data of statutory representatives and authorised or contact persons of customers. We process this data on the basis of our legitimate interests and, in addition to the above reasons, also for possible complaint procedures and court disputes.

Czech legislation also obliges us to process personal data in certain cases. This typically concerns retaining data as required by law (tax and customs regulations).

We process our employees’ personal data for the purpose of fulfilling the employer’s legal obligations and maintaining HR and payroll records. In the case of a successful job applicant, we process the applicant’s personal data for our recruitment needs so that we may, where applicable, sign an employment contract with the applicant.

The personal data we process about employees, statutory representatives, contact and authorised persons, customers or potential customers is obtained first and foremost directly from the data subject. All of the above personal data arising from our mutual communication and interaction is governed by an internal personal data protection system in line with applicable legislation. We therefore control access to personal data, the technical measures securing it and the period of its existence to the maximum extent.

At the same time, we guarantee that our processing of personal data does not involve transfers to third countries outside the European Union or to international organisations. Nor is any processing carried out by means of automated decision-making or profiling.

03Transfers of personal data

We use personal data exclusively to provide our services, protect it against misuse and do not pass it to third parties without prior notice or consent. The exceptions are external entities that provide support services for us, and public authorities. We may or must provide your personal data to these, to the minimum extent, for example in connection with:

domestic shipment transport provided by contractual partners,
export shipments within an international integrated service provided by contractual partners,
compliance with applicable legislation or an enforceable request of a public authority,
enforcing applicable contractual terms, including investigating their possible breach,
procedures aimed at addressing criminal offences, technical complications or security incidents,
protection against damage to the rights, property or safety of the company, employees, customers or the public, as required or permitted by law,
arranging the transport of goods and products and administering delivery applications,
providing technical and IT services,
advisory and consulting activities.

We provide personal data to appointed processors on the basis of our instructions. We contractually require all of these service providers (other than public authorities) to process your personal data in accordance with the data protection terms of the concluded contracts and applicable legislation. We always make sure not to provide more data than is necessary to achieve the given processing purpose.

04Retention period and manner of storage

We process and store the personal data of customers and third parties for the time strictly necessary to secure all rights and obligations arising from the contract, and further for the period we are required to retain the data under generally binding legislation.

In general, personal data processed on the basis of legitimate interest is used and retained for the duration of:

our business relationship,
communication with an employee, statutory representative, authorised or contact person for the duration of their role, unless you notify us that the role has ended,
the time needed to exercise these rights, where after the periods above we process data on the grounds of our legitimate interests, in particular asserting, proving and defending our rights, interests and claims,
until an objection to processing is raised in which your rights and interests outweigh our legitimate interests.

After this period we are entitled to process your personal data only for compatible purposes or for special purposes (archiving or statistics).

We store personal data electronically exclusively on the company’s servers or with our trusted partners, and physically only on the company’s premises under the supervision of responsible persons.

05Changes to this policy

We review this document regularly and reserve the right to change it. If changes are made that affect your rights, we will notify you in an appropriate manner.

Effective from 25 May 2018 · Michal Anýž – Takecars, Company ID 69528608.